Terms of service
The terms that apply when you use the Ezee Digital Solution website or any application we publish.
These terms set out the rules for using our website and applications, and the limits of what we promise. Please read them — particularly sections 11 and 12, which limit our liability.
1. Agreement to these terms
These Terms of Service (the “Terms”) are an agreement between you and Ezee Digital Solution (“we”, “us”, “our”). They govern your use of this website and of any mobile or web application we publish (together, the “Services”).
By downloading, installing, accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services.
Separate written agreements govern client development work. Where a signed agreement conflicts with these Terms, the signed agreement prevails for that engagement.
2. Eligibility
You must be at least 13 years old, or the minimum age of digital consent where you live, whichever is higher, to use the Services. If you are under the age of majority, you may use the Services only with the involvement of a parent or guardian who agrees to these Terms on your behalf.
By using the Services you confirm that you are not barred from doing so under the laws of your country, and that you are not located in a jurisdiction subject to sanctions that would prohibit your use.
3. Licence to use our apps
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use our applications on devices you own or control, for your own personal or internal business purposes.
This licence does not permit you to:
- copy, sell, rent, lease, sublicense or otherwise distribute the Services;
- modify, translate or create derivative works from them;
- reverse engineer, decompile or disassemble them, except to the limited extent that applicable law expressly permits despite this restriction;
- remove or obscure any proprietary notice; or
- use them to build a competing product or service.
We may release updates, and some updates may be required for the Services to keep working. These Terms apply to updates unless an update is accompanied by separate terms.
4. Your account
Some features require an account. You agree to give accurate information, to keep it current, and to keep your credentials confidential. You are responsible for activity that happens under your account.
Tell us immediately at support@ezeemm.com if you suspect unauthorised use. You may close your account at any time — see account and data deletion.
5. Acceptable use
You agree not to:
- use the Services for anything unlawful, or to infringe anyone’s rights;
- upload or transmit malware, or anything designed to disrupt or damage systems;
- attempt to gain unauthorised access to the Services, other accounts, or our infrastructure;
- interfere with or place unreasonable load on the Services, including by scraping, automated querying or denial-of-service activity;
- harass, abuse, defame or impersonate others;
- circumvent security, access controls, rate limits or usage restrictions; or
- use the Services to send unsolicited commercial messages.
We may investigate suspected breaches and may suspend or terminate access where we reasonably believe a breach has occurred.
6. Content you provide
You keep ownership of the content you create or upload. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and transmit that content strictly as necessary to operate and support the Services for you. This licence ends when you delete the content or your account, except for copies retained in backups until they are overwritten on the schedule described in our privacy policy.
You are responsible for your content and confirm that you have the rights necessary to provide it. We may remove content that breaches these Terms or the law, and will tell you why where we reasonably can.
7. Our intellectual property
The Services, including their software, source code, design, text, graphics, logos and the name Ezee Digital Solution, are owned by us or our licensors and are protected by copyright, trade mark and other laws. Nothing in these Terms transfers any of those rights to you beyond the licence in section 3.
Where we build software for a client under a written development agreement, ownership of the deliverables is governed by that agreement.
Apple, App Store, Google Play and other third-party names are the trade marks of their respective owners and are used here for identification only.
8. App store terms
Applications obtained through a third-party store are also subject to that store’s terms.
8.1 Apple App Store
These Terms are between you and us only, not with Apple, and Apple is not responsible for our applications or their content. The licence in section 3 is limited to use on Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms of Use. Apple has no obligation to provide maintenance or support. If an application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. We, not Apple, are responsible for addressing any claim relating to the application, including product liability, legal or regulatory non-compliance, and consumer protection claims, and for investigating and resolving any third-party claim that the application infringes intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
8.2 Google Play
Applications obtained from Google Play are additionally subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for our applications.
9. Purchases, subscriptions and refunds
- Prices are shown before you confirm a purchase and may vary by region and over time.
- Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends.
- Cancel on iOS in Settings › your name › Subscriptions; on Android in Google Play › profile › Payments & subscriptions. Cancelling stops future renewals; the current period runs to its end.
- Payments are processed by Apple or Google. Refunds are handled by the store, not by us — use reportaproblem.apple.com or your Google Play order history. Statutory rights of withdrawal, where they apply to you, are unaffected.
- We may change prices with reasonable advance notice. A price change affects a subscription only from the renewal after the notice.
10. Availability and changes
We work to keep the Services available but do not guarantee uninterrupted access. We may suspend access for maintenance, security or operational reasons, and will give notice where reasonably practicable.
We may add, change or remove features. If we discontinue a paid Service, we will give reasonable notice and, where you have paid in advance for a period you will not receive, a pro-rata refund of that unused portion.
11. Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
We do not warrant that the Services will be uninterrupted, error-free or free of harmful components, or that defects will be corrected. Our applications are not intended for use where failure could lead to death, personal injury, or severe environmental or property damage, and must not be relied on for medical, legal or financial advice.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. Nothing here limits consumer rights that cannot be waived under the law of your country.
12. Limitation of liability
To the fullest extent permitted by law, neither we nor our officers, employees or suppliers will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill or business opportunity, arising out of or in connection with the Services, whether in contract, tort (including negligence) or otherwise, and even if we were advised of the possibility.
Our total aggregate liability arising out of or relating to the Services is limited to the greater of the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or USD 100.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.
13. Indemnity
You agree to indemnify and hold us harmless from any claim, demand, loss or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Services, your content, or your violation of any law or third-party right. We will notify you of any such claim and may participate in its defence at our own cost.
14. Suspension and termination
You may stop using the Services at any time and delete your account. We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if continuing to provide the Service to you would expose us or other users to risk. Where practicable and lawful we will give notice and an opportunity to put things right.
On termination, the licence in section 3 ends and you must stop using the Services. Sections 6, 7 and 11 to 17 survive termination.
15. Governing law and disputes
These Terms are governed by the laws of [insert the country or state whose law governs], without regard to conflict-of-law rules. The courts of [insert the agreed jurisdiction] have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court.
If you are a consumer resident in the EEA or the UK, this choice of law does not deprive you of the protection of mandatory consumer law in your country of residence, and you may bring proceedings there.
Before starting formal proceedings, please contact legal@ezeemm.com. Most disputes can be resolved quickly and informally.
16. Changes to these terms
We may update these Terms. The “last updated” date above shows the current version. For material changes we will give notice — in the app, by email, or on this website — at least 14 days before they take effect, unless a change is required sooner by law or to address a security issue. Continued use after the effective date means you accept the revised Terms; if you do not, stop using the Services and delete your account.
17. General
- Entire agreement. These Terms, together with our privacy policy, are the entire agreement between us about the Services.
- Severability. If any provision is held unenforceable, the rest remains in force.
- No waiver. A failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition or sale of assets.
- Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
- Contact. Questions about these Terms: legal@ezeemm.com, or write to Ezee Digital Solution, [Add your registered business address].